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Terms of Use

INTRODUCTION – A FEW WORDS ABOUT PRECIOUS VANITY

PRECIOUS VANITY, is a company of greek interests, whose headquarters are in Thessaloniki, Greece, address 7, 25th March street, Efkarpia, Thessaloniki. The products are sold in many regions in Greece. Our company’s trading strategies and pricing policy fully comply with our effort to promote high quality products in competitive prices. Therefore, it could be that the prices of the products sold in the Precious Vanity website might differ from other similar products, sold in other selling points, and that’s due to the fact that the COMPANY makes product promotions, from time to time, or makes other promotions, whenever the company finds that to be necessary for achieving its business objectives.

TERMS OF USE of the Precious Vanity website

A. GENERAL TERMS – DEFINITIONS

Definitions

Company or online store: Company or online store shall mean the Precious Vanity company.

User – Client: Any prospective client that fills the relevant order form.

Product: Any traded items by Precious Vanity, as they appear on the online store.

General Terms

Any user that enters and uses the services of the online store is deemed to consent to and unreservedly accept the following conditions, which are made herein, without any exception.
If a user does not agree to these terms, then they must refrain from using the online store and making any transactions with it.
User data (name, occupation, email address, home address, landline and mobile numbers e.t.c) and transaction data within the online store are considered confidential, as in ordinary transactions in shops.
Users, while providing user data in the context of transactions, as well as herein, will be informed by the COMPANY that they agree and consent to the imminent processing of their personal data, for the purpose of an orderly and easy transaction between the parties, as well as to data transmission to recipients who will be specifically identified, which will be the employees of the company and its auxiliaries within the handling of the drawn up contract.
The entire contents of the shop, including trade names, trademarks, pictures, graphics, photographs, designs, texts, etc. are the intellectual property of the COMPANY and protected by the relevant provisions of European law and international conventions.
The Company reserves the right to modify or freely revise the terms and conditions of transactions in the online store, whenever it deems necessary, but undertakes the obligation to inform consumers of whatever change, through the web pages of this online store. The COMPANY has the exclusive right to alter the price of any product, at any time, without giving reasons and without prior notice. After the final order confirmation it is not possible to change the selling price.
The COMPANY is committed to accuracy, truth and completeness of the information listed in the online store, both as regards the identity of the company and the transaction services provided through the online store. The company, under the principle of good faith is not liable and is not bound for errors due to an oversight (human error – supplier’s inaccuracy) when entering electronic data in the store website.
The company in the context of transactions in the online store is not responsible for any damages that may result from the execution or non execution of orders or from the delay of execution for any reason.
The online store (COMPANY) under its brand Precious Vanity cannot provide any guarantee for the availability of products, but undertakes to promptly inform customers of their unavailability.
The COMPANY provides the content (e.g. information, names, photos, and illustrations), products and services available through the website "as is". Under no circumstances shall the COMPANY be liable under civil or criminal law for any damages (direct, special or consequential, which indicatively and not restrictively, alternatively or / and accumulatively consists of: profit loss, loss of data, loss of profits, compensation, etc.) that may be occurred by anyone visiting the store or a third person related to the operation or not and / or use of the Website and / or failure to provide services and / or products and / or information available from him and / or any non-authorized third party interventions to products and / or services and / or information available through them.
The COMPANY collaborates with dozens of companies in Greece. Orders completed by a particular process, described analytically below, due to the fact that sometimes, and for reasons that are not in our own control, it is possible that a product that appears to be available on our website, ultimately may not be available or may not be deliverable within delivery time indicated on the Precious Vanity website.
Users agree and undertake not to use the trademark of the COMPANY to:

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1. send, post, send by e-mail or otherwise transmit any content that is unlawful, for any reason, causing injury and unlawful infringement to the COMPANY or to any third party or breaches confidentiality or confidential information of any person
  • 2. send, post, send by e-mail or otherwise transmit any content that causes a breach of morality, social values or harms minors etc.
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3. send, post, send by e-mail or otherwise transmit any content that users do not have a right to transmit under law or valid contracts (such as inside information, proprietary and confidential information learned or disclosed as part of employment relations or covered by confidentiality agreements)
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4. send, post, send by e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other intellectual or proprietary rights of others,
  • 5. send, post, send by e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or equipment in any software or hardware,
  • 6. intentional or unintentional violation of applicable laws or rules,
  • 7. harassment of third parties in any way,
  • 8. collect or store personal data about other users.

Cookies

Precious vanity website has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing pages such as Precious Vanity, to operate smoothly and without bugs, to collect many user choices, to identify frequent users, to facilitate their access to it, and to collect data in order to improve the content of the website. Cookies do not cause harm to computer users and the files kept on them. We use cookies to provide you with information and complete your orders and after each exit from the website they are automatically deleted. Users should be aware that cookies are strictly necessary for the proper and smooth function of the Precious Vanity website.

ORDER CONFIRMATION

Within the page Precious Vanity, the customer goes to the relevant field Log in / Registration. The customer must complete mandatory elements, with particular care and precision, so that there will not be any problem in delivery.
Next the client configures the order. Through special operating software and depending on a) the weight of the products ordered, b) the place of dispatch of the order, c) potential special duty applicable at the place of delivery (eg execution of the order in a country outside the European Union) the client is informed about the total cost of the order and can choose the payment method.
Once the Company becomes aware of the order, we will contact with you by sending an «Order Confirmation" email at the email address that you have provided.
If there is availability of all products listed in your request within the delivery time that is viewed on our online store, then we will confirm by sending an e-mail to the email address in your account that will include all the elements of this. Shipment of products will be made based upon the delivery schedule of our associate courier company.
In case any product of the items ordered is unavailable and / or a product may not be available within the indicated in our online store delivery time, then our staff will contact you via e-mail to the email address you have indicated to arrange for any modification or cancellation of the order request.

If for any reason you do not allow any communication for a period of 10 days from dispatch of your order request, and there has been no deposit of money into a designated bank account then your request will be automatically canceled and you need to resend a new request.
After confirming the order, the CLIENT shall pay the consideration for the transaction, by the way stated (deposit in the bank account of the Company or payment via PayPal, or credit card payment), as a condition for starting the delivery process.
Without completing the payment it is not possible to carry out the order.

B. RETURNS

Due to the nature of products sold by the COMPANY it is difficult to return after shipment to the customer. In any case of returns the packaging should not have been opened. To exercise the right of withdrawal, it is assumed that the product has not been used, that tags or markings attached to the products have not been removed.
Finally, all products must be returned in perfect condition that they were received in without damage, without any defect.
There is rarely a case to receive a product with a defect due to shipment or that at delivery the product has damaged packaging, completely or part of it.
If you receive the product without expressing specific reservations to the carrier-courier it means that you have unreservedly accepted the product of our company. You can return the product or the part of it which is defective or damaged to the carrier-courier that delivered it to you without any cost to you, if at the time of receipt you find that there are damages and / or a defect in it.
Returning items by charging the COMPANY can be made in all cases where the order is executed incorrectly, i.e. in case of delivery other than the species ordered by species or quantity.
Products must be returned in the condition received by the customer. If not returned at the time agreed upon in consultation with the COMPANY, then the Company may not accept returns and therefore refuse to replace them. In all cases, the return of a product that is to be replaced should be done along with all the documents accompanying the product and in its complete packaging. The return of goods by charging the COMPANY will be made by the same carrier that delivered to the client and collaborates with the COMPANY.
If goods are returned damaged or incomplete, the COMPANY has the right to seek compensation from the client, the amount of which will be determined by the condition of the goods and to offset unilaterally and outright, totally or partially, its claim against the customer.
Returns of products delivered to the customer, without any reason will not be accepted by the Company. The calculation system – with accuracy – of the total amount of the order, and the subsequent electronic confirmation thereof, gives the customer the possibility of withdrawal. After paying the amount owed and the shipment of the products, returns will not be accepted, other than the special conditions listed above.
For whatever reason the customer refuses to receive the package is charged at half the value of the order.

C. PERSONAL DATA - user password

The Company recognizes the importance of the issue of security of personal data and of electronic transactions and has taken all necessary measures with the most modern and advanced methods to ensure maximum safety. All information, related to the users' personal information are safeguarded as confidential.
The codes used to identify you are two: Login (Username) and Personal Security Password (Password), which each time you enter them provide you with secure access to your personal information. You are given the ability to modify your Personal Security Password (password) as often as you wish. The only person who has access to your information through the above password is you and you are solely responsible for maintaining its secrecy from third parties. If it is lost or leaks you should immediately alert us, the COMPANY will not be liable for the use of a secret password by an unauthorized person. The online store of the COMPANY in no way discloses or publishes your personal data and information entrusted to us. The personal data you share with us with your membership are used exclusively for the execution of your transactions. All information is encrypted and stored securely. Otherwise, the Company commits not to disclose customer data and transactions, unless it has written authorization from them, or unless it is required by a court decision or other public authority.
Our company is not responsible for any delays due to force majeure or events beyond its control. Indicatively, but not restrictively, our company is not responsible for causes of delay in delivery due to delays at customs, intermediate spaces of loading and unloading, transport strikes or other strikes that affect the delivery of goods to the warehouses of our suppliers, etc.

In any case of any delay, our company will make every effort to contact you, using information that you have provided, to inform you and to consult with you about the new delivery.

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